CURRENCY AND PRICES
All prices are shown in Swedish kronor (SEK), VAT included. The prices in EUR, USD and GBP are converted from SEK using WooCommerce’s currency converter and are only an estimate. This means that the EUR, USD and GBP price-estimates will vary according to the current exchange rate. Your order will be charged in SEK and your bank will convert the amount to your currency using their own exchange rate. Currency conversions are estimates and should be used for informational purposes only.

 

For all other destinations the prices shown are not including VAT, taxes, duties or other surcharges involved in imports to your specific country. Please consult your country’s customs or other proper authorities for information regarding this.

PAYMENT
We accept payment by MasterCard or VISA and payment via PayPal.

SHIPMENT COST
All shipment is done by Posten AB. The package is not tracked but you will receive a notification via email when it is sent and on its way to you. If the parcel can not be delivered via your mail box you will in addition receive a notification regarding collection at a service location. We have got the following shipment alternatives:

Within Sweden
– First class shipment: Is delivered the first working day after shipment and costs 59 SEK. Orders above 1500 SEK are shipped for free.

Outside Sweden
Shipment outside Sweden is done according to Posten AB’s prices and send parcels up to 6 kg.
– Europe: 0-500 g: 79 SEK. 501-1000 g: 119 SEK. 1001-2000 g: 219 SEK. 2001-2500 g: 298 SEK. 2501-3000 g: 338 SEK. 3001-4000 g: 438 SEK. 4001-4500 g: 517 SEK. 4501-5000 g: 557 SEK. 5001-6000 g: 657 SEK.
– The rest of the world: 0-500 g: 89 SEK. 501-1000 g: 129 SEK. 1001-2000 g: 229 SEK. 2001-2500 g: 318 SEK. 2501-3000 g: 358 SEK. 3001-4000 g: 458 SEK. 4001-4500 g: 547 SEK. 4501-5000 g: 587 SEK. 5001-6000 g: 687 SEK.

You may also choose the alternative “Hämta själv” at checkout in the webshop. You then don’t pay any shipment costs and you pick your order up at Landa Landavägen 4193, 823 93 Segersta.

DELIVERY TIME
We usually ship orders 1-3 working days after order and payment are received (when production after order the time may be somewhat longer but you are then always contacted and provided an estimation). Posten AB delivers the following working day within Sweden. You will receive a digital order confirmation and delivery confirmation to the email address you have indicated in the order. You are responsible for filling out the correct address details during ordering.

EXCHANGES AND RETURNS
We follow the Swedish Consumer Sales Act which states that you have your full right to change to another product or regret your purchase within 14 days after having received it. Please contact mormorrut via email at mormorrut@mormorrut.nu before you return your order for information about how to proceed.

If you wish to return an order you will pay the shipment cost. The product should be unused and yarn should have the original label. After having received and controlled the product you will be refunded the price of the product and the original shipment cost. If a returned product would be used, miss a label or be in another not acceptable shape the return might be rejected. In such a case the original product will be returned to the costumer. Products returned via cash on delivery will not be collected and payed at the post office by mormorrut.

At exchange to another product you need to first contact mormorrut via email at mormorrut@mormorrut.nu to assure that the product you want to change to is on stock.

COLOURS AND PICTURES
Mormorrut tries to show the colours and appearance of the products as realistic as possible but can not guarantee that colours shown in the web shop exactly pictures the real ones. How pictures are expressed is somewhat dependent on your computer and the screen settings.

FORCE MAJEURE
Mormorrut shall not be liable for any failure to perform 
its obligations where such failure is based upon an liberated circumstance as below and the circumstance prevents, obstructs or delays the obligation. The following (among other) should be seen as liberated circumstances: fire, flood, sabotage, accident of bigger extent or other natural disaster, authority’s measure or sanction, new or changed law, labor dispute, blockage, war, invasion, civil war, rebellion, revolution, terrorist 
activities, embargo. Included in force majeure are also authority’s decision that influences market and products in a negative manner, for example restrictions in indication, caution texts, sales prohibition, unusual market decline and if the company has been exposed to criminal activity influencing the business etc., as well as 
interruption or failure of electricity, telephone or internet services

COMPANY INFORMATION
Mormorrut is registered for VAT

VAT number: SE780321756601
Email: mormorrut@mormorrut.nu